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Support
Support Elysia offers worldwide on-site service and
support such as: Installations, Instrument Trainings, Application Trainings, Consulting, Customization of Hardware and Software, Installation Qualification, Operational Qualification, Performance Qualification, Warranty Exchange, Spare Parts. For your comfort Elysia-raytest is coordinating your service demands in cooperation with a growing worldwide network of local service providers.
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Partners
Partners To ensure a high quality level and to provide state-of-the-art solutions, we have chosen strong partners. This collaboration ensures worldwide
support, reliable hardware and powerful software solutions.
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PRODUCT DISCONTINUATION NOTICE
Dear Valued Customer, After careful consideration, we’ve decided to discontinue the sale of the ARGUS-RPS as of June 30th, 2023. This letter serves as advance notice that this product will no longer be available for sale. We recognize that service and
support of our products are important to you. Therefore, it’s our intention to continue to make every commercially reasonable effort to
support existing ARGUS-RPS customers. The SARA-BIOTRAX QMS product provides a similar format but with
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Installation and qualification services -
Elysia - Services Services Instrument Servicing - Our Certified Service engineers are there to install and qualify (IQ/OQ) all instruments we sell. This includes also the necessary training to get you going. Training can be either a technical training on the use of the specific instruments or it can be a Application training. This last one is typically provided by our Application
Support Team and handles how the instrument is used in the frame of a QC application and what purpose it is
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For our head office in Angleur (Liège area), we are currently looking for an: AFTER-SALES SERVICE ASSISTANT (M/F/N)
Function: You will be responsible for
supporting Service department manager and Sales in their administrative tasks such as travel organization, calling customers for appointments, receiving customer complaints and managing them with the
support of the QA, … What you will do: Receive calls, emails, requests from customers and Service Department Manager asking technical
support, for preparation of new installations, for solving problems encountered at installation, for diagnosing and solving
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For our head office in Angleur (Liège area), we are currently looking for an: AFTER-SALES SERVICE ASSISTANT (M/F/N)
Function: You will be responsible for
supporting the Service department manager and Sales in their administrative tasks such as travel organization, calling customers for appointments, receiving customer complaints and managing them with the
support of the QA, … What you will do: Receive calls, emails, requests from customers and Service Department Manager asking technical
support, for preparation of new installations, for solving problems encountered at installation, for diagnosing and solving
/en/news/46_for-our-head-office-in-angleur-liege-area-we-are-currently-looking-for-an-after-sales-service-assist
Elysia-Raytest signs Exclusive Distribution Agreement with EDH for Elysia-Raytest products
The deal involves the exclusive distribution and service
support of Elysia-Raytestproducts in the countries where EDH has active presence including, but not limitedto, Albania, Azerbaijan, Bangladesh, Bosnia-Herzegovina, Croatia, Georgia, Jordan... most innovative Service Integrator in the eld of nuclear medicine andoncology o ering state of the art solutions. EDH currently handles sales and marketingof selected radiopharmaceuticals and radioisotopes as well as sales and aftersales
support of
/en/news/59_elysia-raytest-signs-exclusive-distribution-agreement-with-edh-for-elysia-raytest-products
Elysia-Raytest signs an Exclusive Distribution Agreement with EDH for Elysia-Raytest products
The deal involves the exclusive distribution and service
support of Elysia-Raytestproducts in the countries where EDH has active presence including, but not limitedto, Albania, Azerbaijan, Bangladesh, Bosnia-Herzegovina, Croatia, Georgia, Jordan... most innovative Service Integrator in the eld of nuclear medicine andoncology o ering state of the art solutions. EDH currently handles sales and marketingof selected radiopharmaceuticals and radioisotopes as well as sales and aftersales
support of
/en/news/58_elysia-raytest-signs-an-exclusive-distribution-agreement-with-edh-for-elysia-raytest-products
Elysia, the start-up with wings
, the start-up has received financial
support from the Sofinex and crowdfunding platforms such as Meusinvest, Inventure or Mymicroinvest. The difficulties of Raytest were due to a bad investment in animal scanners, a sector that presents serious
/en/news/2_elysia-the-start-up-with-wings
Elysia, the start-up with wings
, the start-up has received financial
support from the Sofinex and crowdfunding platforms such as Meusinvest, Inventure or Mymicroinvest. The difficulties of Raytest were due to a bad investment in animal scanners, a sector that presents serious
/en/news/24_elysia-the-start-up-with-wings
Gabi * -
Products & Services Instruments Radio-Detectors - Gabi* is our radioactivity-HPLC-flow-monitor based on our well proven μ-processor controlled gamma spectrometer technology. GABI* is assembled in modules of 19” format, which make modification and service
support very fast and easy. GABI* has a high voltage unit for manual or automatic selection of the required detector operation. Inserting a suitable calibration source and running the automatic calibration program, GABI* sets all parameters to
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Are you our new Product Manager Scientific Instrumenation in Radiopharma ?
, marketing material and event campaigns to generate product awareness and demand Inform and train the sales force at sales meetings,
support sales and marketing with the necessary product knowledge, tools and technical expertise. Manage product-related
support, feedback and inquiries from users Follow the product sales and take actions to ensure that the sales will evolve according to the strategic planning of the product life cycle Visit customer sites and our production site in Germany Profile
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PETra -
Products & Services Instruments Gas Chromatography - PETra* consists of GABI*, the radioactivity flow detector, plus heating for the GC capillary tube between GC oven and scintillation detector and a 2x2” full crystal scintillation probe with a special PETra* flow cell. GABI* is the latest technology μ-processor controlled gamma spectrometer with built-in digital rate meter. GABI* is assembled by modules of 19” format, which make modification and service
support very fast and easy. GABI* has
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Job offer - TECHNICIEN ASSURANCE QUALITE (FR-EN) (H/F/N)
for needed actions to
support quality and business goals Ensure the rigorous application of standards and the compliance to specifications from a quality standpoint Help to define, develop, and maintain quality information records Maintain the...Function: As a Quality Assurance Technician, you will be responsible for
supporting Operations and Services departments from a Quality perspective. You will work with Operations to identify, analyze and resolve quality problems. You will ensure that
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PART TIME FINANCIAL MANAGER (2d/week)
implementing financial plans that
support the company’s growth and profitability. Key responsabilities: Provide financial reports and interpret financial information to managerial staff while recommending further courses of action. Advise on investment
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