General Conditions
order amount under deduction of any down payments or interim payments already made by the Customer. However, if the suspension or postponement of the Contract is attributable to a case of force majeure, no compensation shall be payable by the Customer... of the contract. If the cancellation is made between the 9th and 30th day, the customer must pay ELYSIA a fixed and irreducible compensation of 15% of the order amount including VAT. After the 30th day, the order cannot be cancelled and the contract /en/general-conditions
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